9-1-1 Service
9-1-1 Service

9-1-1 Service
9-1-1 is the emergency telephone number designated for immediate assistance from police, fire, and medical services. This service is available across the country and is accessible from any phone, including landlines and mobile devices. There is a commitment to community safety and engagement, aiming to maintain a safe place for all.

  • Stay on the line (even if dialed by accident – to prevent follow up)
  • Be prepared to provide information (location, details, etc)
  • Use responsibly (You require immediate assistance from a Police Officer, a Firefighter or a Paramedic – Ambulance)

Call 9-1-1 only for emergencies.

Call 3-1-1 for city services requests, or 416-808-2222 for a non-emergent matter.

211

211 HELP STARTS HERE

211 quickly and confidentially connects people to social services and community programs across the province.

Call, text, or chat 211 from any device.

Abuse / Assault Services, Community Programs, Disability Resources, Employment / Training, Family Services, Financial Assistance, Food Resources, Francophones, Government / Legal, Health Care Services, Homelessness, Housing Resources, Indigenous Peoples, LGBTQ+ Resources, Mental Health / Addictions, Newcomer Resources, Older Adult Resources, Youth Resources

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You deserve to be heard. We’re here to listen.

A safe space to talk, 24 hours a day, every day of the year.

If you are thinking about suicide, or you’re worried about someone else, we want to help. Call or text 9-8-8 toll free, any time — lines are open 24/7/365.

Visit the website.

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8-1-1 Health Advice Made Easy

Connect with a registered nurse day or night for free, secure and confidential health advice.

Call 8-1-1 or 1-866-797-0007

Access safe, high-quality care and avoid unnecessary visits to the emergency room. This service is an easy way to get connected to care you or your loved ones need, but it does not replace your other touch point with your health care provider. In a medical emergency call 9-1-1 immediately.

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We’re here for you!

Kids Help Phone’s e-mental health services are available 24/7 across Canada offering free, multilingual and confidential support to help all young people Feel Out Loud. This means that we’re here for kids, teens and young adults from coast to coast to coast.

Call: 1-800-668-6868 Text: 686868

Visit the Website

The Canadian Human Trafficking Hotline

The Hotline is operating 24 hours, 7 days a week.

For assistance, call 1-833-900-1010 or

Visit the website and use the Chat function.

The Canadian Human Trafficking Hotline is a confidential, multilingual service, operating 24/7 to connect victims and survivors with social services, law enforcement, and emergency services, as well as receive tips from the public.

Black Youth Helpline serves all youth and specifically responds to the need for a Black youth specific service, positioned and resourced to promote access to professional, culturally appropriate support for youth, families and schools.

Call 416-285-9944  or Toll Free 1-833-294-8650

Everyday 9am – 10pm. Visit the Website

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2SLGBTQ+ Support

YouthLine offers free support through our Ontario-wide 2SLGBTQ+ peer-support HelpLine. We are all 2SLGBTQ+ youth aged 16-29, living across Ontario. We are trained in active listening, anti-racism, harm reduction, and topics related to gender and sexuality. Whether you’re questioning your identity, dealing with family, feeling lonely, or just want to chat, we’re here for it. Note: no professional counsellors.

Get anonymous support from a peer support volunteer Sunday-Friday 4:00 pm – 9:30 pm EST

Visit website for chat functions

Text: 647-694-4275

Email: askus@youthline.ca

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Indigenous: Hope for Wellness

The Hope for Wellness Helpline is available to all Indigenous people across Canada. Experienced and culturally competent counsellors are reachable by telephone and online ‘chat’ 24 hours a day, 7 days a week

Call us at:1-855-242-3310

Visit website for chat functions

Naseeha: Muslim Mental Health Help Phone

Naseeha provides our community with the tools needed to address mental health. With our confidential helpline, our youth receives immediate, anonymous, and confidential support over the phone 24/7. With our educational programs, we raise awareness within the community the stigma around mental health.

Visit our website for chat functions

Call or Text 24/7:  1 (866) 627-3342

Our Muslim professionals offer sincere advice and care without judgment. Whether you need a listening ear or expert guidance, we are here to support you every step of the way.

Our services are open to everyone, regardless of age, gender, or background. We are committed to providing a safe and non-judgmental environment where individuals can discuss their concerns without fear of stigma or discrimination.

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Hong Fook Mental Health Association

Hong Fook means “Health and Felicity” in Chinese. Established in 1982, Hong Fook Mental Health Association is the leading ethno-cultural community mental health agency with a consolidated culturally competent team serving Asian and other communities in the Greater Toronto Area. Hong Fook provides a continuum of mental health services covering the spectrum from “promoting wellness” to “managing illness” in Cambodian, Chinese (Cantonese and Mandarin), Korean, Vietnamese and English.

Visit the website for a list of resource centers